2. Who We Are
Here are the details that the Data Protection Act 1998 says we have to give you as a ‘data controller’:
Our site address is www.graceairporttransfers.co.uk
Our company name is Grace Airport Transfers Ltd.
Our registered office is at: Flat 4, 7 Elms Avenue, London N10 2JN
Our nominated representative is The Operation Manager
3. What we may collect
We may collect and process the following data about you:
Information you put into forms or surveys on our site at any time
A record of any correspondence between us
Details of transactions you carry out through our site
Details of your visits to our site and the resources you use
Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers
‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting.
If at any time you wish to disable our cookies, you may do so through the settings on your browser but if you do so you will not be able to use certain important features of our service.
5. How we use what we collect
We use information about you to:
Present site content effectively to you
Provide information, products and services that you request, or (with your consent) which we think may interest you
Carry out our contracts with you
Allow you to use our interactive services if you want to
Tell you our charges
Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
If you are a new customer, you will only be contacted if you agree to it.
If you don’t want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.
Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.
6. Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
7. Disclosing your information
We are allowed to disclose your information in the following cases:
If we want to sell our business, or our company, we can disclose it to the potential buyer
We can disclose it to other businesses in our group
We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights
We can exchange information with others to protect against fraud or credit risks.
8. Your rights
You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms or by contacting us at any time at Email: firstname.lastname@example.org
The Data Protection Act 1998 gives you the right to see information we hold about you. We can charge you a fee (currently £10) for this service.
9. Links to other sites
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site.
11. Dispute Resolution
11.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.
11.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
11.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.
11.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
11.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.
11.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.
11.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.
11.8 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.